Termos e condições para se hospedar

Hostels are collective and low budget places which offer all the amenities you can find at home.
To work properly, respect and collectiveness are needed. That’s why we have a few rules:


I. It’s not allowed to use any illicit drugs under penalty of your booking cancellation, without
refund and immediate exit of the hostel.


II. The check in time is at 2pm and check out at 12pm, bring us the sheets to the reception
upon departure.


III. Front desk is open from 7 a.m. to 5 a.m. From midnight to 5 a.m. the front door is closed,
so you just need to knock and we’ll open for you after you provide proper identification.
This is standard procedure to maintain our security. If you need to come in or out between
5 a.m. and 7 a.m. please let us know in advance.


IV. Our kitchen is collective, everything you use must be washed, dried and stored right after
using, so other guests can find a nice and clean kitchen too. If anything is left dirty, we’ll
charge you a R$15,00 fee, this service is not included in the rate.


V. We have sticker labels on the kitchen’s counter. Please use them to identify your food with
your name and check out date.


VI. Air conditioner is turned on at 10 p.m. and turned off at 10 a.m.


VII. It’s not allowed to bring alcohol from outside to the hostel.


VIII. Please keep quiet after 10 p.m. to respect other guests and our neighbours.


IX. Cancellation must be done until 7 days before your check in date. If you cancel your
booking after that, we will charge you your booking total.


X. We don’t host people under 18 years old.


XI. Lost and founds are kept for 30 days. After that, we donate all belongings to a local charity
institution.


XII. Our hostel doesn’t tolerate any kind of disrespect, intolerance or harassment. Any
case should be immediately reported to the staff, who is prepared to deal with this kind of
situation.


XIII. In case you lose anything, please talk to the staff and we will keep an eye out for it.
Please note that it is not our responsibility to take care of any objects left outside your
personal locker.


XIV. Breakfast is served from 8 a.m. to 10 a.m. We do not offer breakfast to go, so you
must have it at hostel dependencies.


XV. Your booking gives you the right to 1 bed and 1 locker. We’ll charge another daily
rate if more than 1 bed or locker is being used.


XVI. It’s not allowed to eat in the bedrooms to avoid food remainings or smell.


XVII. You shouldn’t take more than 10 minutes in the shower in respect for the
environment and other guests. after you spend more than that a R$15,00 fine may apply.


Thanks for choosing our hostel and let’s have together an awesome experience!

Rua Rita Lourenço da Silveira 302

Florianópolis - Santa Catarina - Brasil

lagoa@ontheroadhostel.com.br

Phone and WhatsApp:

+55 48 9 9164-3372

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